The Private Community for Enterprise Post-Sale Leaders
Take control of your career. Future-proof your work. And do it alongside the only network of Account Management and Customer Success leaders that operates at this level.
78+
78+ people already joined AMplify
The Curse of the Unsung Hero
Post-Sale is the most important revenue function most companies don't invest in.
The leaders who want more take it into their own hands.
You run the revenue engine. Nobody gave you a manual.
At most B2B companies, Post-Sale drives 70-80% of revenue. More than the entire new sales organization.
And the bar keeps moving. Boards want predictable retention. Executives want expansion every quarter. AI is rewriting how every revenue function operates. The job got bigger. The expectations got higher. And there's nowhere to hide.
And the bar keeps moving. Boards want predictable retention. Executives want expansion every quarter. AI is rewriting how every revenue function operates. The job got bigger. The expectations got higher. And there's nowhere to hide.
"AMplify re-energized my approach to Account Management. Its tools helped me plan strategically and confidently handle challenging situations."
Kristy Devantier
Managing Director, TaleWind Digital
AMplify isn't training. It's a peer group.
You don't need more content. You don't need another certification. You don't need a library of videos you'll never finish.
The game is won or lost in how you think about your role. In whether you see yourself as a support team or a growth engine.
You're not alone. AMplify was built for exactly this.
The game is won or lost in how you think about your role. In whether you see yourself as a support team or a growth engine.
You're not alone. AMplify was built for exactly this.
"Throughout my 15 years in Account Management I've found many different resources. AMplify has the most robust systems and gives you the ability to act on these things instantly."
Daniel Sapien
Account Management and Customer Success Leader
THE MINDSET
AMplify is a great investment if
You manage enterprise accounts and you want to run them better. You're the kind of leader who knows the way you operated five years ago won't work for the next five. You're not waiting for permission to invest in yourself. You're doing it.
You're a Growth Leader
You create value. For your customers. For your company. In every account, every day.
You invest in your craft
You hold yourself to a standard most of your peers don't, because the work matters and you intend to do it well.
YOU CONTROL YOUR CAREER
You're not waiting for a reorg or a manager to advance it for you. Skills, reputation, network. You're compounding all three.
The Community
What You Get
The systems, the programs, the people.
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Expert-Led Programs
Structured cohort programs throughout the year, plus on-demand success track fundamental programs. You'll get a certificate of completion upon completion.
Core track
QBR Mastery, Account Planning Bootcamp, Negotiation Renewals and Upsells like a Boss
Leadership track
A10X Performance, NRR Growth Mastermind, and Building the Growth Department.
Built for enterprise operators. Designed to implement, not just consume.
Live sessions, every month
Expert workshops that go deeper than theory. Quarterly group coaching where you bring your real challenges and work through them with peers. Member showcases where Post-Sale leaders present actual strategies from actual accounts.
No case studies from 2019. No hypotheticals. The kind of learning that changes what you do on Monday morning.
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The full toolkit, from day one.
50+ tools and templates built from The Growth Department methodology and refined by practitioners who run their accounts with them every week.
Account plan frameworks. Risk registers. Renewal playbooks. QBR prep systems. Negotiation scripts. Everything you need to operate at a higher level, without starting from scratch.
The people matter as much as the programs.
AMplify runs in Circle. It isn't a giant Slack group where most of what gets posted isn't relevant to you. It isn't a LinkedIn community where the noise drowns out the signal.
It's a focused, curated group of senior Post-Sale leaders — VPs, Directors, and the operators who already think and work at that level. You're surrounded by peers.
Account Management Courses
Flagship Programs
There is no MBA for Account Management. If there were, it would look like this.
Account Planning bootcamp
Account planning is one of the most underutilized tools in Post-Sale. This program gives you a simple, agile framework for building plans that lower churn, surface risk, and uncover expansion opportunity. By the end, you have a working plan for your top accounts.
QBR Mastery
Most QBRs aren't working — not for you, not for your customers. This program is a complete reframe on what a quarterly business review should look like, how to structure it, and how to make it valuable for executive stakeholders. By the end, your QBRs become the most powerful relationship tool you have.
Negotiating Renewals & Upsells Like a Boss
Renewals and upsells are where the math of Post-Sale gets made or lost. This program teaches the negotiation moves that secure renewals and uncover high-value upsell opportunities. By the end, you walk into renewal conversations with a strategy that works.
A10x Account expansion
Most expansion happens by accident. This program is a four-part framework for identifying massive growth opportunities inside your accounts, with real data and real examples of what 10X growth looks like in practice. By the end, you have a system for finding the expansion others miss.
Nrr Growth
Net revenue retention is the number that defines your function's impact. This program breaks down the mechanism of NRR and how to make retention and expansion predictable instead of heroic. By the end, you understand the math your leadership team is running and can speak to it on their terms.
Building the Growth Department
The flagship program based on the book. Three sessions on Clarity, Commitment, and Cadence — the operating standard for Post-Sale revenue. By the end, you have a working installation plan for the function your company should be running.
What Members Deliver
Real AMplify member results from the past year. This is what Post-Sale looks like when it's run like the revenue function it is.
ARR RENEWAL RATES
100%
REVENUE TARGET ATTAINMENT
180%
GROWTH OVER PLAN
8%+
MEMBERS DELIVERING
78+
results
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I'm now revamping my annual strategic planning process to deliver even greater results."
— Rachel Senor, VP, Account Strategy, OHO Interactive
The System Behind It All
Alex Raymond and The Growth Department
Alex Raymond is the founder of AMplify and a globally recognized authority on Account Management strategy and results, having worked with thousands of Account Managers across hundreds of B2B companies.
At AMplify, he helps B2B companies install the operating systems behind predictable retention and expansion.
The Growth Department is his first book. It makes the case for treating Account Management and Customer Success as the strategic engine that compounds revenue from existing customers, not as service functions waiting for the renewal date.
"The Post-Sale model most companies run was built for a different era. This book is the upgrade."
- David Karp, SVP, Customer Success, Billtrust
- David Karp, SVP, Customer Success, Billtrust
"This is the book I needed when I was trying to figure out why some accounts thrived and others slipped away. Systems beat heroics, every time."
- Amanda Edington, VP Account Management, Payscale
- Amanda Edington, VP Account Management, Payscale
"Call it Customer Success and you'll be funded like support. Call it the Growth Department and you might actually get the investment it deserves."
- Rav Dhaliwal, Investor, Crane Venture Partners
- Rav Dhaliwal, Investor, Crane Venture Partners
teams
Enrolling a Team?
Get your team on a shared language and a shared standard. Tell us about your team and we'll follow up.
Results
AMplify members hit their numbers, grow their accounts, and build careers that compound.
“Community matters, and sharing creates mindshare that drives success in account management. Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better."
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership."
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better."
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership."
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
MEMBERSHIP
AMplify Leadership Community
Membership includes the six flagship programs, monthly workshops, and quarterly group coaching. You'll get access to 50+ templates, the AI tools the community is building, member showcases where leaders present real strategies, the private Circle community, and a copy of The Growth Department. Plus everything we create next.
Investment is $1,499 per year.
Investment is $1,499 per year.
