NRR Growth Mastermind

Get the Clarity and System You Need to Lead Post-Sale Growth

A focused session that gives Account Management leaders a proven system for retention and expansion, plus a 90-day plan to run with your team.

Starts Jan 22 or Jan 28, 2026

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Hit your 2026
Growth Goals

Improve Your Net Revenue Retention Fast

Get a proven framework to increase engagement, reduce churn, and expand the customers already in your portfolio.

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Learn the AMplify Method, the system that drives consistent NRR growth

Get the templates, frameworks, and tools to hit your 2026 retention and expansion goals

Hear from global experts with real case studies of expotenential customer growth

Join a live half-day mastermind for Account Management and Customer Success leaders and their teams

Who It's For

The NRR Growth Mastermind is for leaders stepping into a high-stakes moment and expected to deliver fast.

VPs, Directors, and team leads in Account Management, Client Services, and Customer Success

Leaders newly promoted, inheriting a team, or stepping into a role with rising expectations

Leaders told to “fix NRR” with limited guidance or support

People who know the stakes, feel the pressure, and want a reliable plan for their team

What You Will Learn

Improve Your Net Retention Rate, Fast

The NRR Growth Mastermind gives you a proven, repeatable process for retention and expansion that you can put to work with your team immediately.d

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01

See your NRR reality clearly
‍Pinpoint the churn risks and expansion gaps in your base.

02

Master the drivers of NRR
‍Understand the drivers of retention and expansion and how to organize your team around them.

03

Apply the AMplify Method
Use Keep, Grow, No Surprises, and Portfolio Theory to identify the highest-value moves.

04

Build your 90-day NRR plan
‍Set goals, choose the actions that matter most, and define the weekly rhythm your team will run.

Program Outline

A Clear Path to Higher NRR

Tools, coaching, and real-world guidance from global experts so you can make clear decisions and lead with confidence.

1. The NRR Reality for 2026

A clear picture of the world you’re operating in.

Why new business is slowing and why NRR is more important than ever
The early indicators of churn and stalled growth most leaders miss
How CEOs and boards are evaluating performance this year
What your accounts reveal when you look through the right lens
Why the teams who adapt fastest will win

2. What Drives Retention and Expansion

The mechanics behind durable, predictable revenue.

The core levers behind gross retention and net retention
How renewal risk forms months before renewal conversations begin
How expansion actually develops inside complex accounts
The patterns behind Keep, Grow, No Surprises, and Portfolio Theory
What high-performing teams focus on from day one

3. The AMplify Method

The four arrows that consistently move NRR up and to the right.

Solve Bigger Problems
Bigger customer problems means bigger opportunities
Relentless Curiosity
Early insight reduces churn risk and exposes upside long before QBR season
Be the CEO of the Account
Ownership that improves alignment, momentum, and results
Protect Your Energy
Clearing noise so you can drive consistent follow-through and strategic impact

4. Your 90-Day NRR Plan

A practical operating plan you can run immediately.

Set clear, measurable retention and expansion targets
Choose the actions that create real movement
Establish ownership and a weekly execution rhythm
Build a simple, executive-ready view of progress your CEO will trust

The AMplify Metodology Series

Unlock the keys to customer growth with our on-demand foundational programs

Account Planning Bootcamp

QBR Mastery

Negotiating Renewals & Upsells Like a Boss

AI Fundamentals for Account Managers

Account Expansion

What’s Included

The NRR Growth Mastermind includes everything you need to hit this year’s retention and growth goals with confidence.

Live 4 hour session with Alex Raymond and Jennifer Pinter

4 follow-up implementation calls with your cohort (choose the times that work for you)

Slides, recordings and all the templates and frameworks

1 Year access to the AMplify Methodology Training and Community

Detailed case studies from renowned experts

Certificate of completion once you finish the program

Plus: 1 Year Access to the AMplify Community

Once you complete NRR Intensive, you’ll unlock all the benefits of the AMplify Community.

01

Private, Growth-Focused Community

Network with Ambitious Peers
Strategic Accountability Groups
Peer-to-Peer Problem Solving
Safe Space for Collaboration
Continuous Professional Development
Global Community

02

Practical AM Templates & Resources

A custom GPT for to support execution and strategy
QBR presentations and prep tools
Renewal and risk checklists
Negotiation frameworks
Client health assessments
And much more

04

Special Guest Series

Gain direct insights from industry leaders through monthly live sessions designed specifically for ambitious Account Managers. Engage in interactive discussions, get personalized advice, and stay ahead of industry trends.

NRR Growth Mastermind

$1,499 per person

Join this live, hands-on program for Account Management and Customer Success leaders who need to grow Net Revenue Retention and hit their goals in 2026.

A focused four-hour working session built for leaders who need clarity
Breakout rooms to pressure-test the ideas with peers
You’ll leave with a Q1 plan you can run immediately not theory to file away
Cameras on, no distractions - this is an active session

Includes 1 Year Access to the AMplify Community

A private, growth-focused community of leaders who take NRR seriously
Strategic accountability groups and peer support you can rely on throughout the year
Live workshops and expert sessions that keep you sharp and connected
On-demand access to the full AMplify Methodology Series:
1. Account Planning Bootcamp
2. QBR Mastery
3. Negotiating Renewals and Upsells Like a Boss
4. A10X Account Expansion
5. AI Fundamentals For Account Managers
A library of proven templates and tools that help you run a stronger team

Two date options:

Thursday, January 22, 11am–3pm ET
Wednesday, January 28, 1pm–5pm ET

SEE IF YOU’RE A FIT

Your Instructors

Alex Raymond

Founder of AMplify, and host of the Account Management Secrets Podcast is a leading expert in Account Management and client engagement.

Having worked with hundreds of companies and thousands of Account Managers, Alex delivers practical strategies to build stronger relationships, uncover growth opportunities, and achieve measurable results.

Jennifer Pinter

Co-facilitator of AMplify’s NRR Cohort and a Customer Experience and Account Management leader who transforms customer success into a growth engine.

Over the past six years, she’s led enterprise accounts and coached teams to scale small pilots into global rollouts while building AI-enabled systems that drive trust, retention, and revenue.

Have Questions?

Let us know by sending us an email to hi@amplifyam.com

Testimonials

Daniel Sapien

“Community matters, and sharing challenges creates mindshare that drives success in account management.”

Throughout my 15 years in account management I’ve found that Amplify has the most, robust, systems and give you the ability to act on these things instantly, and so the content there is just targeted to really helping you succeed within day one.

Robert Sproule VP

"I do want to say that AMplify has been hugely helpful for me."

As I moved back into an executive role, there were a lot of things that weren't in place that we were building from the ground up. I went to AMplify for account planning tools, and some gracious members there had shared some of their best practices and other materials that I was able to utilize as a really helpful starting point for me.

Leigh Anne Lankford

The content is high quality, practical, and constantly evolving.

We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence.

Michael Robichaud

"Joining the Amplify community a year ago was a no-brainer"

Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”

Patricia Saunders

The support and insights every Account Manager needs

AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.

Kristy Devantier

Helped Me Tackle Tough Client Conversations with Confidence

AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.

Joanna Hagelberger

Provides the Support and Tools Every People Leader Needs

AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."

Rachel Senor

I Secured Two Early Renewals Thanks to AMplify

AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."

Daniel Sapien

“Community matters, and sharing challenges creates mindshare that drives success in account management.”

Throughout my 15 years in account management I’ve found that Amplify has the most, robust, systems and give you the ability to act on these things instantly, and so the content there is just targeted to really helping you succeed within day one.

Robert Sproule VP

"I do want to say that AMplify has been hugely helpful for me."

As I moved back into an executive role, there were a lot of things that weren't in place that we were building from the ground up. I went to AMplify for account planning tools, and some gracious members there had shared some of their best practices and other materials that I was able to utilize as a really helpful starting point for me.

Leigh Anne Lankford

The content is high quality, practical, and constantly evolving.

We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence.

Michael Robichaud

"Joining the Amplify community a year ago was a no-brainer"

Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”

Patricia Saunders

The support and insights every Account Manager needs

AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.

Kristy Devantier

Helped Me Tackle Tough Client Conversations with Confidence

AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.

Joanna Hagelberger

Provides the Support and Tools Every People Leader Needs

AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."

Rachel Senor

I Secured Two Early Renewals Thanks to AMplify

AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."