QBR Mastery: Deliver Customer Results and Win Renewals

An online on-demand course for Account Managers ready to deliver exceptional QBRs that secure renewals, build loyalty, and uncover growth opportunities.

Included in your AMplify membership

A proven system to lead expansion with strategy, not guesswork.

Templates and bonus materials to streamline implementation.

Master your QBRS

Make QBRs Worth Your Client’s Time

By completing Dynamic Account Planning, you’ll:

Run QBRs that build trust and deepen relationships.

Secure renewals without stressful last-minute negotiations.

Proactively uncover risks and find growth opportunities.

Earn recognition as a strategic partner who drives results.

Access the course today

Make Every QBR Count

This six-week online program covers everything you need to make your QBRs productive, and career-changing:

The Strategic Value of QBRs

Why QBRs are your greatest asset for retention and growth. Shifting your mindset: From routine to strategic.

Why Most QBRs Fail (And How to Fix Them)

Spot the common mistakes that make QBRs ineffective. Rethink your preparation, structure, and follow-up.

The Perfect QBR Structure

A proven step-by-step framework to deliver engaging, high-impact QBRs. Prepare with your champion and co-present with your client for maximum impact.

Building Trust and Driving Engagement

Ask better questions, deliver insights, and track value effectively. Create QBRs that attract senior executives and foster loyalty.

Connections That Increase Renewals and Growth

Master follow-up to drive action and momentum. Proactively identify risks and uncover growth opportunities.

What Account Managers Are Saying

“The support and insights every Account Manager needs”

AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.

Patricia Saunders

VP of Customer Success, FusionAuth

“Helped Me Tackle Tough Client Conversations with Confidence”

AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.

Kristy Devantier

Director, Account Management, WorkerBee.TV

Provides the Support and Tools Every People Leader Needs

AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."

Joanna Hagelberger

Vice President, Customer Success, Rhoads Online Institute

“I Secured Two Early Renewals Thanks to AMplify”

AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."

Rachel Senor

Vice President, Account Strategy, OHO Interactive

Your Investment in Success

An outdated account plan won’t help you win renewals or grow your accounts. Make yours a dynamic, results-driven tool that keeps you ahead of client needs.

Dates:

Live program starts
September 16, 2025.

Can’t make it live?

Enroll to access all recordings and materials.

Format:

Six expert-led modules + templates, tools, and real-world examples.

Access:

Exclusive to AMplify members.

Price:

$899/year (includes full AMplify membership).

Meet your Instructor:

Alex Raymond

Founder of AMplify and former CEO of Kapta, Alex is a leading expert in Account Management and client engagement.

Having worked with hundreds of companies and thousands of Account Managers, he delivers practical strategies to create account plans that drive real results, align with client goals, and unlock new growth opportunities.

Instead of static, outdated plans that collect dust, Alex teaches a dynamic approach—one that helps you stay ahead of client needs, proactively spot risks, and consistently find new growth opportunities.

Turn Account Expansion into Your Competitive Advantage

Stop relying on timing and luck. Build a repeatable strategy that helps you stay ahead of client needs—and close expansion before it hits the forecast.

Expansion gets easier. Leadership starts listening. You become the go-to.