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QBR Mastery:
Deliver Customer Results and Win Renewals

An live course for Account Managers ready to deliver exceptional QBRs that secure renewals, build loyalty, and uncover growth opportunities.
Included in your AMplify membership
Immediate tools to transform your next QBR.
Templates and bonus materials to make implementation easy.
Certificate of completion once finished

Make QBRs Worth Your Client’s Time

01
Run QBRs that build trust and deepen relationships.
02
Secure renewals without stressful last-minute negotiations.
03
Proactively uncover risks and find growth opportunities.
04
Earn recognition as a strategic partner who drives results.
THE MINDSET

Your Step-By-Step Guide to Better QBRs

The QBR Mastery course is a live course inside the AMplify community designed for Account Managers who want to:
VALUE
Build loyalty by delivering QBRs that clients actually find valuable.
CLARITY
Uncover risks and opportunities that others miss.
alignment
Tie every meeting to renewals, upsells, and long-term growth.
what you'll get

What You’ll Walk Away With

The Ultimate QBR Playbook is an on-demand course designed for Account Managers who want to:
A Clear Structure for Every QBR - Know exactly how to plan, present, and follow up.
Confidence in Every Meeting - Eliminate the guesswork and walk in fully prepared.
A Proven Process for Identifying Risks and Opportunities - Proactively identify and act on key account insights.
Renewals That Close Themselves - Learn how to naturally connect your QBR to long-term commitments.
Strategies to Build Trust -Position yourself as a trusted partner your clients can’t imagine losing.
What you'll learn

Make Every QBR Count

This six-week online program covers everything you need to make your QBRs productive, and career-changing:
01
The Strategic Value of QBRs
The Strategic Value of QBRs

Why QBRs are your greatest asset for retention and growth.
Shifting your mindset: From routine to strategic.

02
Why Most QBRs Fail (And How to Fix Them)
Why Most QBRs Fail (And How to Fix Them)

Spot the common mistakes that make QBRs ineffective. Rethink your preparation, structure, and follow-up.

03
The Perfect QBR Structure
The Perfect QBR Structure

A proven step-by-step framework to deliver engaging, high-impact QBRs. Prepare with your champion and co-present with your client for maximum impact.

04
Building Trust and Driving Engagement
Building Trust and Driving Engagement

Ask better questions, deliver insights, and track value effectively.Create QBRs that attract senior executives and foster loyalty.

05
Connections That Increase Renewals and Growth

Master follow-up to drive action and momentum.Proactively identify risks and uncover growth opportunities.

FAQs

Is This Course Right for You?

A Look Inside The Ultimate QBR Playbook
I’m already good at QBRs. Why do I need this?
What if I don’t have time to watch?
Is this beginner-friendly?
If you still have questions,
let us know by sending us an email to hi@amplifyam.com.
We're always happy to help.
Access today

Walk into your Next QBR With Confidence

Every missed QBR is a missed opportunity. Don’t wait until your next renewal is at risk or your client ghosts another meeting. The Ultimate QBR Playbook gives you the tools you need to transform your approach—right now.
For just,
$49
you’ll unlock:
Lifetime access to the course.
A proven framework for high-impact QBRs.
Templates and bonus materials to make implementation easy.
Certificate of completion once finished
GET INSTANT ACCESS
Your instructor

Alex Raymond

Founder of AMplify, author of The Growth Department, and host of the Account Management Secrets podcast, Alex Raymond is a leading expert in Account Management. He has worked with hundreds of companies and thousands of Account Managers to build stronger client relationships and drive measurable growth.

Results

AMplify members hit their numbers, grow their accounts, and build careers that compound.

“Community matters, and sharing creates mindshare that drives success in account management. Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Daniel Sapien
Strategic Partner, Curious Thought Leader
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
COO, Velocity Logics
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
Kristy Devantier
Director, Account Management, WorkerBee.TV
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Leigh Anne Lankford
President of TrainingPros
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud
Global Key Account Manager, Premier Tech
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Daniel Sapien
Account Management and Customer Success Leadership | Strategic Partner | Curious Thought Leader
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
Robert Sproule VP
Account Management at SafetyChain Software
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Leigh Anne Lankford
President of TrainingPros
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud
Global Key Account Manager at Premier Tech
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better."
Patricia Saunders
VP of Customer Success, FusionAuth
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership."
Kristy Devantier
Managing Director, TaleWind Digital
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
Account Management Leader
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor
Vice President, Account Strategy, OHO Interactive
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Daniel Sapien
Account Management and Customer Success Leadership | Strategic Partner | Curious Thought Leader
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
Robert Sproule VP
Account Management at SafetyChain Software
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Leigh Anne Lankford
President of TrainingPros
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud
Global Key Account Manager at Premier Tech
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better."
Patricia Saunders
VP of Customer Success, FusionAuth
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership."
Kristy Devantier
Managing Director, TaleWind Digital
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
Account Management Leader
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor
Vice President, Account Strategy, OHO Interactive