Flip the QBR: Turn Recap Meetings Into Growth Conversations
Description:
Most QBRs are broken. They’re backward-looking, overloaded with slides, and leave customers wondering why they showed up.

What if your reviews weren’t just a recap, but a growth conversation that kept revenue, opened expansion opportunities, and strengthened executive alignment?

In this session, Alex Raymond (Founder of AMplify and host of Account Management Secrets) will show you how to flip the QBR and design forward-looking conversations that actually drive retention and growth.

What you’ll learn in this 45-minute session:
Why most QBRs fail and how your customers really experience them.
The shifts that transform a recap into a growth conversation.
How to design a meeting that positions you as a strategic partner.
You'll also get a preview of AMplify’s A10X program, begins October 14th.
REGISTER HERE
Speakers
Alex Raymond
Founder · AMplify
About Amplify
Amplify is the only membership community built specifically for Account Managers who want to grow faster, win more renewals and expansions, and get the recognition they deserve.
Testimonials
“Community matters, and sharing challenges creates mindshare that drives success in account management.”
Throughout my 15 years in account management I’ve found that Amplify has the most, robust, systems and give you the ability to act on these things instantly, and so the content there is just targeted to really helping you succeed within day one.
Daniel Sapien | Account Management and Customer Success Leadership | Strategic Partner | Curious Thought Leader
"I do want to say that AMplify has been hugely helpful for me."
As I moved back into an executive role, there were a lot of things that weren't in place that we were building from the ground up. I went to AMplify for account planning tools, and some gracious members there had shared some of their best practices and other materials that I was able to utilize as a really helpful starting point for me.
Robert Sproule VP | Account Management at SafetyChain Software
The content is high quality, practical, and constantly evolving.
We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence.
Leigh Anne Lankford | President of TrainingPros
"Joining the Amplify community a year ago was a no-brainer"
Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud | Global Key Account Manager at Premier Tech
The support and insights every Account Manager needs
AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.
Patricia Saunders | VP of Customer Success, FusionAuth
Helped Me Tackle Tough Client Conversations with Confidence
AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
Kristy Devantier | Director, Account Management, WorkerBee.TV
Provides the Support and Tools Every People Leader Needs
AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
I Secured Two Early Renewals Thanks to AMplify
AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor | Vice President, Account Strategy, OHO Interactive
“Community matters, and sharing challenges creates mindshare that drives success in account management.”
Throughout my 15 years in account management I’ve found that Amplify has the most, robust, systems and give you the ability to act on these things instantly, and so the content there is just targeted to really helping you succeed within day one.
Daniel Sapien | Account Management and Customer Success Leadership | Strategic Partner | Curious Thought Leader
"I do want to say that AMplify has been hugely helpful for me."
As I moved back into an executive role, there were a lot of things that weren't in place that we were building from the ground up. I went to AMplify for account planning tools, and some gracious members there had shared some of their best practices and other materials that I was able to utilize as a really helpful starting point for me.
Robert Sproule VP | Account Management at SafetyChain Software
The content is high quality, practical, and constantly evolving.
We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence.
Leigh Anne Lankford | President of TrainingPros
"Joining the Amplify community a year ago was a no-brainer"
Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Michael Robichaud | Global Key Account Manager at Premier Tech
The support and insights every Account Manager needs
AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.
Patricia Saunders | VP of Customer Success, FusionAuth
Helped Me Tackle Tough Client Conversations with Confidence
AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
Kristy Devantier | Director, Account Management, WorkerBee.TV
Provides the Support and Tools Every People Leader Needs
AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Joanna Hagelberger
I Secured Two Early Renewals Thanks to AMplify
AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Rachel Senor | Vice President, Account Strategy, OHO Interactive
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