Master the Art of Renewal and Upsell Negotiations
This online on-demand course gives you with the skills, strategies, and confidence to navigate high-stakes negotiations and drive account growth.
















































Evaluate client relationships with the ALIGN framework Identify areas to strengthen trust and uncover growth potential.
Understand key decision-makers and their roles in your accounts. Gather insights to address risks and build deeper connections.
Apply the REAL framework to prioritize renewal and upsell efforts. Recognize and focus on opportunities that align with client goals.
Develop plans that are clear, actionable, and client-focused. Proactively track risks and align your internal team for success.
Use interest-based techniques to drive win-win outcomes. Avoid common pitfalls and create long-term client value.