Building The Growth Department

You Know What Your Team Is Capable Of.
You Just Don't Have the System to Prove It.
Two 90-Minute Sessions with Alex Raymond & Jennifer Pinter

April 8 & 15
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Two Sessions.
One System.
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Session 1: The Mandate and the People
Who owns what. How you measure it. How you pay for it. You'll leave with a working Scoreboard, a comp framework, and a clear-eyed view of whether your team is built to maintain — or built to grow.
Session 2: The Rhythm and the Playbook
The Risk Register. The Meeting Pulse. The Activation Playbook. And your 90-Day Install Plan — the week-by-week roadmap to go live. This isn't a strategy deck. It's the actual machine.
Who It's For
This program is for leaders stepping into a high-stakes moment and expected to deliver fast.
VPs, Directors, and team leads in Account Management, Client Services, and Customer Success
Leaders newly promoted, inheriting a team, or stepping into a role with rising expectations
Leaders told to “fix NRR” with limited guidance or support
People who know the stakes, feel the pressure, and want a reliable plan for their team
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What You Walk Away With

If you're tired of running a revenue function without the tools to prove it — this is two sessions and a system that changes that.
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01
The Sessions:
Two live, interactive workshops with Alex and Jennifer — not a webinar you half-watch on mute.
02
The Community:
Full access to AMplify, the network of leaders already running this system.
03
The Vault:
Every training, template, and comp resource we've built.
04
The Install Kit:
Risk Register, Portfolio Map, Growth Charter, and Compensation Framework — ready to deploy Monday.
What We're Building Together
The Three Things That Change How You Run Your Team
None of them require a reorg, a new platform, or a six-month transformation project. These are things you can start installing the week after the session.

CLARITY

So You Can Walk Into Any Room and Show What Your Team Is Worth

Most post-sale teams can't answer three basic questions: What are we supposed to keep? What are we supposed to grow? And what should leadership never be surprised by?

We'll install "Keep, Grow, No Surprises" as your operating mandate and build the Scoreboard — the handful of numbers that actually tell you whether you're winning. No more drowning in dashboards. No more struggling to articulate your team's impact. You'll run your function with the same precision the sales team takes for granted, and you'll have the proof to back it up.

We've built this Scoreboard with teams managing $50M+ in recurring revenue. The average time to install it: one afternoon.

COMMITMENT

So Your People Get Paid Like the Revenue Drivers They Are

Here's the contradiction nobody talks about: post-sale teams are paid like support and expected to perform like revenue owners. Then everyone wonders why nobody's driving expansion.

We'll design a comp structure that actually rewards what you're asking your team to do — NRR-based variable comp, clean handoff protocols from Sales, and an Activation Map that gets new accounts to value fast instead of drowning in onboarding busywork. When the incentives match the mission, ownership stops being a motivational speech and starts being the way things work.

CADENCE

So You Stop Losing Sleep Over Accounts You Didn't Know Were at Risk

The reason your team is firefighting isn't motivation. It's the absence of rhythm. When there's no system for surfacing risk early, everything becomes an emergency — and you're the one who gets the call.

We'll install three meetings that change everything: a Weekly Risk Review that kills the "green dashboard, red account" problem. A Monthly Portfolio Review that allocates your team's time by math, not who's loudest. And a Quarterly Reset that gets your forecast within 5%. Teams running this rhythm consistently hit that number — most were off by 20%+ before.

When the rhythm is right, the panic disappears — and your team finally gets to spend their energy on growth instead of survival.

The AMplify Metodology Series

Unlock the keys to customer growth with our on-demand foundational programs
Account Planning Bootcamp
QBR Mastery
Negotiating Renewals & Upsells Like a Boss
AI Fundamentals for Account Managers
Account Expansion
What’s Included
The program includes everything you need to build your post-sale revenue system with confidence.
Live 3 hour program with Alex Raymond and Jennifer Pinter, divided into 2 sessions.
A follow-up implementation call
Slides, recordings and all the templates and frameworks
1 Year access to the AMplify Methodology Training and Community
Detailed case studies from renowned experts
Certificate of completion once you finish the program
Plus: 1 Year Access to the AMplify Community
Once you complete NRR Intensive, you’ll unlock all the benefits of the AMplify Community.
01

Private, Growth-Focused Community

  • Network with Ambitious Peers
  • Strategic Accountability Groups
  • Peer-to-Peer Problem Solving
  • Safe Space for Collaboration
  • Continuous Professional Development
  • Global Community
02

Practical AM Templates & Resources

  • A custom GPT for to support execution and strategy
  • QBR presentations and prep tools
  • Renewal and risk checklists
  • Negotiation frameworks
  • Client health assessments
  • And much more
04

Special Guest Series

Gain direct insights from industry leaders through monthly live sessions designed specifically for ambitious Account Managers. Engage in interactive discussions, get personalized advice, and stay ahead of industry trends.

Building The Growth Department

$1,499 per person

Join this live, hands-on program for Account Management and Customer Success leaders who need to build a repeatable system for post-sale growth. and hit their goals in 2026.
Includes 1 Year Access to the AMplify Community
  • A private, growth-focused community of leaders who take post-sale growth seriously
  • Strategic accountability groups and peer support you can rely on throughout the year
  • Live workshops and expert sessions that keep you sharp and connected
  • On-demand access to the full AMplify Methodology Series:
    1. Account Planning Bootcamp
    2. QBR Mastery
    3. Negotiating Renewals and Upsells Like a Boss
    4. A10X Account Expansion
    5. AI Fundamentals For Account Managers
  • A library of proven templates and tools that help you run a stronger team
Program dates:
Session 1: Wednesday, April 8, 1:00 – 2:30 PM MT
Session 2: Wednesday, April 15, 1:00 – 2:30 PM MT
SEE IF YOU’RE A FIT
Your Instructors
Alex Raymond
Founder of AMplify, and host of the Account Management Secrets Podcast is a leading expert in Account Management and client engagement.

Having worked with hundreds of companies and thousands of Account Managers, Alex delivers practical strategies to build stronger relationships, uncover growth opportunities, and achieve measurable results.
Jennifer Pinter
Jennifer Pinter
Co-facilitator of AMplify’s Building The Growth Department Program and a Customer Experience and Account Management leader who transforms customer success into a growth engine.

Over the past six years, she’s led enterprise accounts and coached teams to scale small pilots into global rollouts while building AI-enabled systems that drive trust, retention, and revenue.
Have Questions?
Let us know by sending us an email to  hi@amplifyam.com
Testimonials
Daniel Sapien
“Community matters, and sharing creates mindshare that drives success in account management.”
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Robert Sproule VP
"I do want to say that AMplify has been hugely helpful for me."
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
Leigh Anne Lankford
"The content is high quality, practical, and constantly evolving."
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Michael Robichaud
"Joining the Amplify community a year ago was a no-brainer"
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Patricia Saunders
"The support and insights every Account Manager needs"
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.
Kristy Devantier
"Helped me tackle tough client conversations with confidence"
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
Joanna Hagelberger
"Provides the support and tools every people leader needs"
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Rachel Senor
"I secured two early Renewals thanks to AMplify"
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
Daniel Sapien
“Community matters, and sharing creates mindshare that drives success in account management.”
“Throughout my 15 years in account management, I’ve found that Amplify has the most robust systems and gives you the ability to act instantly, with content targeted to help you succeed from day one.”
Robert Sproule VP
"I do want to say that AMplify has been hugely helpful for me."
“As I moved back into an executive role, many things were being built from the ground up. I turned to AMplify for account planning tools, where gracious members shared best practices and materials that became a valuable starting point for me.”
Leigh Anne Lankford
"The content is high quality, practical, and constantly evolving."
"We had the privilege of having Alex facilitate a full-day session with our team, and the results speak for themselves. Account Managers who were struggling before are now actively implementing what they learned—and we’re seeing real improvements in their performance and confidence."
Michael Robichaud
"Joining the Amplify community a year ago was a no-brainer"
"Amplify is a thriving community of Account Managers and AM Leaders who share best practices, tools, and strategies. If you’re looking to build an Account Management team or refine your own skills in this field, Amplify is the perfect place to start!”
Patricia Saunders
"The support and insights every Account Manager needs"
"AMplify is exactly what Account Managers need. The courses are practical and immediately useful, the discussions are thoughtful, and the people here truly want to help each other succeed. Whether you’re early in your career or a seasoned AM, AMplify gives you the tools and network to keep getting better.
Kristy Devantier
"Helped me tackle tough client conversations with confidence"
"AMplify reignited my passion for Account Management. Its tools helped me plan strategically and confidently handle challenging situations. In a recent review, I used AMplify techniques to navigate a client’s restructuring, gaining insights that deepened our partnership.
Joanna Hagelberger
"Provides the support and tools every people leader needs"
"AMplify is a game-changer for people leaders like me. The supportive community and exceptional resources have saved me countless hours, especially with ready-to-use templates that my team relies on. It’s been transformative for my personal growth and my team’s success."
Rachel Senor
"I secured two early Renewals thanks to AMplify"
"AMplify gave me clear steps to refine my account strategy. These insights led to two early renewals, and I’m now revamping my annual strategic planning process to deliver even greater results in the coming year."
About AMplify
AMplify is the only membership community built specifically for Account Managers who want to grow faster, win more renewals and expansions, and get the recognition they deserve.